💾 My app is taking up too much storage on my phone — what can I do?

🧠 Why does Pixacare take up storage space?

The Pixacare app temporarily stores:

• Photos/videos not yet synced
• Local data to enable offline use
• Browsing cache

👉 This can add up to hundreds of MB, especially if you use the app frequently without a stable network connection.

🛠️ 3 easy tips to free up storage space

📶 Connect to the internet

• Open the app while connected to a reliable internet connection and let it run for a few seconds.

• Make sure all your assessments are fully synced.

🔄 Clear the app cache

• Clear the app cache
  Settings > Apps > Pixacare > Storage > Clear cache

• On iPhone:
  There is no manual option, but the cache is cleared by restarting the app after a full sync.

🧹 Force-delete locally synced data

• From the Pixacare app: 
  Settings > Storage and data > Update data

   

🔐 Will this delete my medical photos?

❌ No, no synced photos are deleted from the Pixacare cloud.

✅ Only temporary local copies are affected.

✅ Best practices to avoid this issue

• Sync your assessments at the end of each day
• Restart the app regularly